Betting Rules

1. General conditions

By opening an account, accessing the website or placing a wager, you confirm that you have read and understood these Betting Rules, together with the website Terms and Conditions and any other rules that apply to a particular product or promotion. If you do not agree with these conditions, you should not use the betting or gaming services.

These rules apply to all permitted wagering activity conducted through Slotastic Casino. They should be read together with the information shown on the relevant betting slip, game screen, market, event or promotional page. Where a product has its own rules, those rules apply to the specific product if there is any inconsistency.

You are responsible for checking the details of your selection before confirming a wager. This includes the event or game, market, selection, odds or payout information, stake, currency and any other conditions displayed before submission. Information may change before a wager is accepted, so you should review the final confirmation carefully.

Eligibility and account use

• You must be at least 18 years old and legally permitted to use online gambling services in the place where you are located.
• You must provide accurate, current and complete information when registering and whenever your account details change.
• Your account must be used only by you. You must keep your login details, payment information and other security credentials confidential.
• You must not open or operate an account on behalf of another person, or allow another person to place wagers through your account.
• You must not use the service for unlawful activity, fraud, money laundering, market manipulation or another prohibited purpose.
• You must comply with applicable Australian laws and any other legal requirements that apply to your use of the service.

Slotastic Casino may request information or documents to verify your age, identity, account ownership, payment activity or compliance with legal and security requirements. An account, wager, withdrawal or other transaction may be delayed, restricted or reviewed while checks are being completed. Restrictions may also apply where account activity appears unusual, unsafe or inconsistent with these rules.

You are responsible for reviewing the information available on the website before using a product. This includes checking whether a product is available in your location, understanding any applicable conditions and ensuring that your device is not being used by another person. If you are unsure whether a wager or game is suitable for you, do not proceed until you have reviewed the relevant information.

2. Placing and accepting wagers

A wager is normally submitted by selecting the relevant option, entering the stake and confirming the transaction through the available betting interface. A wager is not accepted merely because a selection has been made or because it appears temporarily in a bet slip. Acceptance occurs only when the website confirms the wager through the account or betting interface.

You should not assume that a wager has been accepted if you receive an error message, the connection is interrupted, the page does not refresh or no confirmation is displayed. Check your account or betting history before trying again. Repeated submissions may result in more than one wager if an earlier request was successfully accepted.

Once a wager has been accepted, it generally cannot be changed or cancelled by the player unless a specific feature or rule allows this. A cash-out or similar feature may be available for some products, but it is not guaranteed, may be subject to conditions and may stop being available at any time. If a cash-out request is submitted, the result depends on whether it is successfully processed and confirmed.

Before confirming a wager

1. Check that you are using the correct account and that the account balance is sufficient for the intended stake.
2. Confirm the selected game, event, market or outcome.
3. Review the displayed odds, payout information, stake and any minimum or maximum conditions that apply.
4. Check whether the wager is single, multiple, live, virtual, promotional or subject to another special rule.
5. Make sure the details are correct before selecting the final confirmation button.
6. Keep the confirmation or transaction reference available where one is provided.

The website may refuse, limit, suspend or correct a wager where required by law, a product rule, a technical issue, a pricing error, a security concern or another valid operational reason. A displayed price, balance or payout may be corrected where it is clearly wrong or has resulted from an obvious error. If a correction is required, the applicable outcome will be determined under the relevant product rules and applicable legal requirements.

You are responsible for ensuring that your device, internet connection and software are suitable for using the service. Slotastic Casino is not responsible for a wager that was not received or confirmed because of a problem with your device, network, browser, software or connection. You should avoid placing a wager if you cannot clearly see the final details or confirmation.

You must not use automated systems, scripts, bots or other tools to place wagers or interact with the website unless the relevant rules expressly permit them. You must also not attempt to interfere with the betting interface, bypass technical controls or gain access to information that is not intended for you.

3. Results, settlement and payments

Wagers are settled using the official result or outcome applicable to the relevant game, event or market. The method of determining a result may differ between products. For casino games, the result is determined by the game system and the rules shown on the game screen. For event-based betting, settlement may depend on the official result, the nominated result source and any specific market conditions.

You should read the rules for the particular game or market before playing. These rules may explain how a round begins and ends, what happens if an event is postponed or abandoned, how ties are treated, when a selection is void and which result is used if official information is corrected. Product rules may also state how bonuses, free plays or other promotional benefits affect settlement.

Common settlement principles

• A wager must be accepted before the relevant game round or betting period begins, unless the product rules expressly allow another arrangement.
• A selection may be cancelled or declared void if the relevant event, market or game does not proceed in the way required by its rules.
• A postponed, interrupted, abandoned or rescheduled event may be treated according to the specific rules for that market.
• If an official result is changed, settlement may be reviewed where the applicable product rules permit a correction.
• A technical or obvious pricing error may be corrected in line with the website terms and the rules for the affected product.
• Where a rule does not cover an unusual situation, the outcome will be handled consistently with applicable law, fair treatment principles and the nature of the product.

Balances, winnings and transaction records are shown through the account interface where available. You should review your account history and report any apparent error as soon as possible. A correction may be made if a transaction, result, balance or settlement was recorded incorrectly. Amounts credited in error remain subject to correction and may not be available for withdrawal.

Payments and withdrawals are subject to account verification, payment method requirements, fraud controls and any conditions shown on the website. You may be asked to use a payment method held in your own name. A transaction may be declined, returned, delayed or reviewed where information is incomplete, the payment method is unsupported, the account is restricted or additional checks are required.

You should not attempt to use a payment method that you are not authorised to use. You must also tell us if a payment appears to have been made without your permission. Do not share payment passwords, one-time codes or security details with another person.

Currency conversion, banking charges and processing conditions may affect the amount shown in your account or the amount received through a payment method. You should check the information presented before confirming a deposit or withdrawal. Slotastic Casino may request further information where a payment or withdrawal requires additional verification.

4. Fair play, account protection and responsible gambling

Fair and lawful use of the service is required at all times. You must not manipulate a game, interfere with the website, exploit a technical weakness, use automated software to gain an unfair advantage or coordinate with others to distort a market or outcome. You must not create duplicate accounts to avoid restrictions or gain an advantage that is not intended for you.

If Slotastic Casino identifies suspected fraud, collusion, account misuse, payment abuse or another breach of these rules, it may take appropriate action. This may include cancelling or reviewing affected activity, restricting account access, withholding an amount that is subject to investigation or closing an account where permitted by the Terms and Conditions and applicable law.

Keeping your account secure

• Use a strong password that is not used for another service.
• Keep your account details and verification information up to date.
• Do not let other people access your account or use your device while you are signed in.
• Sign out after using a shared or public device.
• Contact the website through the available support channel promptly if you suspect unauthorised access or unusual activity.
• Review your betting and payment history regularly.

Gambling should be entertainment, not a way to make money or recover losses. Set a budget before you play and only use money that you can afford to lose. Never chase losses, borrow money to gamble or continue playing because you feel pressured to win back previous results. Take regular breaks and stop if gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing.

Account tools may be available to help you manage your play, such as deposit controls, session reminders, time limits, activity statements, temporary breaks or self-exclusion. The availability and operation of these tools may depend on the account, product and applicable requirements. Read the information provided with each tool and choose settings that reflect your personal circumstances.

If you are concerned about your gambling, seek assistance from an appropriate gambling support service or health professional. You can also stop using the service and request account restrictions through the available account or support options. These Betting Rules are general information only and do not replace the website Terms and Conditions, product rules or any legal rights you may have.

Questions and complaints

If you believe that a wager, result, balance, payment or account action has been recorded incorrectly, review the relevant account information and raise the issue through the support options made available on the website. Include enough information for the matter to be identified, such as the relevant date, product and transaction reference where available. A review may require account verification or additional information.

Slotastic Casino may update these Betting Rules from time to time to reflect changes to products, technology, legal requirements or operating practices. The version displayed on the website is the version that applies to future activity unless a different approach is required by law. You should check the rules regularly and keep a copy for your records if needed.